Toxicity often seems like a foregone conclusion in online communities, just something that happens when a game becomes too big or popular. But it doesn’t have to be that way.
During a presentation at the Game Developers Conference in San Francisco this week, expert panelists talked about what creators can do to help prevent their communities from succumbing to abuse and harassment. User experience researcher and veteran social media moderator Katherine Lo began by debunking a key myth about online behavior: the long-held belief that someone acts like an asshole because they’re hiding behind a fake name.
Read the full story at Rolling Stone.